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Understanding Small Animal Owners’ Shopping Preferences: 4 Key Insights for 2025

Writer's picture: Penn-PlaxPenn-Plax

For pet store owners, keeping up with the evolving preferences of small animal owners—those who care for pets like hamsters, rabbits, guinea pigs, and ferrets—can help improve customer satisfaction and drive repeat business. In 2025, small pet parents are looking for products that prioritize health, engagement, and sustainability. Here are four key insights into what they’re searching for.


1. Health and Nutrition Priority: Small animal owners are more informed than ever about their pets’ nutritional needs, seeking specialized, high-quality diets that go beyond generic seed mixes. Customers are interested in fresh, preservative-free food options, and items that cater to species-specific health needs, like Timothy hay for rabbits and guinea pigs, and high-protein diets for ferrets. Stocking a diverse range of nutritious foods, treats, and even dietary supplements can help meet these expectations.


2. Focus on Enrichment and Activity: Small pets need enrichment to stay happy and healthy, and owners are keen to provide interactive and engaging environments. Demand is rising for activity toys, tunnels, chewable hideouts, and safe climbing accessories that stimulate mental and physical activity. By offering a rotation of new, creative enrichment products, your store can attract small pet owners looking to provide the best quality of life for their furry companions.


3. Growing Interest in Eco-Friendly Options: Sustainability matters to many small animal owners, and eco-conscious products are gaining popularity. Biodegradable bedding, recycled cardboard hides, and sustainably-sourced chew toys appeal to this demographic. Highlighting eco-friendly items and sustainable options can attract environmentally-minded shoppers and showcase your store’s commitment to ethical sourcing and environmental stewardship.


4. Bonding and Socialization Products: Small pet owners value the bond they share with their animals and often seek products that support this connection. Safe pet carriers, playpens, and grooming tools enable owners to interact closely with their pets. Stocking products that facilitate safe, hands-on bonding experiences can help build customer loyalty, as these items support the unique connection small animal owners feel with their pets.


By aligning with these trends, pet store owners can better cater to small animal owners’ preferences in 2025. Embracing these insights helps establish your store as a go-to destination for dedicated small pet parents seeking quality, health-focused, and sustainable products.

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